Troubleshooting Facebook Connect

The most common issue is that Headliner can only connect to Fan Pages, and not personal profiles. If you are trying to connect a personal profile it quite simply will not work. Profiles are private and Pages are public. We also cannot connect to Groups, because any member of the group can post, not just the admin or owner. All Headliner posts require permission from the Page administrator, every time.

If you do not have a Fan Page but wish to make one, go here”

http://www.facebook.com/pages/create.php

If you are connecting a Fan Page but are still having difficulties try signing out of Facebook before attempting to authorize. Be sure to click on the “Deauthorize This Network” link to make sure we break the connection. As always, clear your cache, cookies and refresh your browser to make sure we set a fresh connection. As long as you are the administrator of the Page an have at least one fan on the Page, we should be able to see it.

Some users have several pages. If you are the admin for more than one Page, be sure to choose and connect the right one. If you have many pages, we may have trouble finding the correct one because Facebook doesn’t always display all of them. This is rare, but it happens.

We can only connect each Page once, to one account. If you have more than one Headliner account, you cannot connect the same Page to more than one. You must choose one. Every account on Headliner must have its own, unique set of networks.